Behind the scenes with MBTA data.

To use the MBTA, passengers typically have to walk, drive, or otherwise travel between our stations and their homes, offices, and schools. The question of how passengers travel between stations and their ultimate origin or destination is called the “last mile problem.” Typically, when the MBTA tries to answer questions involving the last mile problem (e.g., determining how many jobs are within walking distance of T stations), we assume that passengers won’t walk more than half a mile. However, studies of walking distances of different subway networks have found that walk distances vary considerably from station to station. In this blog post, we are going to explore how walk distances may vary from station to station in our MBTA network. 

For this post, we’re using survey answers from our most recent Rider Census, where passengers were asked to provide information about their most recent trip on the MBTA, including the location of their origin and destination. This provides us an opportunity to calculate how far passengers walk between their ultimate origins and destinations and MBTA stations. For each rail station and Silver Line station, as well as for each bus line, we used bootstrapping to calculate a confidence interval for the average distance passengers walk to and from MBTA stops. We then focused our analysis on the Red and Orange Lines, and identified three interesting trends: passengers walked longer distances to reach stations at the ends of the Red and Orange Lines, passengers walked shorter distances to stations constrained by bodies of water, and passengers walked shorter distances to stations in the middle of the Orange Line. 

Methodology and Data Sources

As mentioned, the MBTA and CTPS recently conducted a systemwide passenger survey. For the survey, we asked passengers about their most recent trip on the MBTA. The survey asked passengers to list their origin and destination locations—where they are coming from before arriving at a MBTA stop/station and where they are traveling to after completing their trip on the MBTA. They were able to classify these locations in a variety of ways, like home, workplace, school, etc. The survey then asked passengers to list their mode of travel (driving, walking, biking, or use of a non-MBTA service) when going to and from the T in order to learn more about this “last mile.” Passengers listed the specific MBTA service they used (e.g. Green Line, bus route 7, Fitchburg Line, etc.) and at what specific stops they boarded and alighted. Passengers also provided basic demographic information.

Not every respondent provided an origin or destination location, so we separated the dataset into two groups: responses that included an origin location, and responses that included a destination location. (Responses that included both an origin and destination location were counted twice.) Since we are investigating walkability, we filtered the datasets so that they only contained responses from passengers who identified their access and egress modes as walking. This left 15,934 responses from passengers who identified an origin location and walked to their first MBTA boarding and 18,161 responses from passengers who identified a destination location and walked from their last MBTA alighting.

For each of the responses, we calculated the walk distance by calculating the straight line distance in meters from origin and destination locations to the location where they boarded or exited their first or last MBTA service experience. In cases where passengers were using rail or Silver Line service, the survey identified the exact stop at which passengers boarded and exited the service. However, in cases where passengers were using bus service, the survey did not identify the exact stop at which passengers boarded and exited; the survey only identified the bus line that passengers took. Therefore, we assumed that bus passengers would walk to the bus stop closest to their origin or destination location, and used the bus stop nearest to the passenger’s origin or destination location to calculate the walk distance.

Finally, we filtered out stops and bus lines that had less than thirty data points. The Green and Blue Lines did not have a lot of stations with more than thirty data points, whereas the Red and Orange Line stations all had more than thirty data points each . Therefore, we decided to focus on the Red and Orange Lines for the purposes of this blog post. We mapped the mean and median walk distances for the Red and Orange Lines in QGIS (we did not map the walk distances for Downtown Crossing, as that station is shared by the Red and the Orange Line).

Possible limitations of the data include:

  • The number of responses for each station and line are not proportional to the ridership of the respective stations/lines.
  • Women, English speakers, and regular MBTA passengers were more likely to respond to the survey.
  • Because passengers were asked to describe their most recent trip, the survey responses were often biased towards trips taken in the morning.


Line Station Number Datapoints Mean Walk Distance Mean Lower CI Mean Upper CI Median Walk Distance Median Lower CI Median Upper CI
Orange Line Assembly Station 57 513.657 437.840 587.424 320.230 200.572 320.230
Orange Line  Back Bay  388  497.198 359.258 603.427 331.830 311.550 333.988
Orange Line  Downtown Crossing  387  462.723 366.399 545.144 301.413 286.933 330.088
Orange Line  Forest Hills  119  712.659 578.353 839.518 429.573 325.896 507.278
Orange Line  Malden Center  151  718.944 527.984 852.199 561.643 535.360 579.449
Orange Line Mass Ave  221  466.500 382.312 532.923 261.808 199.563 261.808
Orange Line North Station  303  558.156 299.258 709.093 272.793 234.126 272.793
Orange Line Oak Grove 77  1142.579 778.101 1446.468 716.906 647.668 904.608
Orange Line Sullivan Square 90 674.677 547.066 786.468 432.475 334.869 433.871
Red Line Alewife 188 832.947 647.254 980.625 658.636 558.152 727.017
Red Line Charles MGH 934 261.047 238.093 280.972 175.378 140.958 175.378
Red Line Davis Square 462 787.405 493.758 961.490 585.864 544.225 650.085
Red Line Downtown Crossing 501 526.546 412.159 621.614 306.902 290.354 339.374
Red Line Kendall Square 1218 421.666 400.187 441.639 315.829 315.829 315.829
Red Line South Station 684 424.869 354.815 484.151 264.058 219.488 282.041


Confidence Interval = CI

* Click the link to view the above table with more stations listed.An image of the mean walk distances for the Red and Orange Lines.

An image of the median walk distances for the Red and Orange Lines.


There are a number of interesting conclusions that can be drawn from the mean and median walk distances from each station. We have tried classifying them into a few main trends as explained below:

Physical Landscape — Safety & Geography

The Charles MGH station is notable for having a substantially lower median and mean walk distance compared to the other Red Line stations. There are a few possible explanations for this. First, the built environment of Charles MGH is particularly inconvenient to pedestrians: the station has only two crosswalks, two entrances, and is surrounded by busy roads. Pedestrians are also constrained by two geographic features--Beacon Hill (the hill, not the neighborhood) and the Charles River—which could limit how far pedestrians are able to walk to reach Charles MGH. Kendall Square, which has the fourth lowest mean walking distance out of all Red Line stations, also is adjacent to the Charles River, which provides further evidence for bodies of water like the Charles River affecting station walkability. A similar effect can be seen at Assembly Station on the Orange Line, which is surrounded by the Mystic River and Interstate 93, and has a lower average and median walkshed than the adjacent stations (Sullivan Square and Malden).

Last Stations on Subway Lines

Stations at the ends of the Red and Orange Lines—Alewife, Davis, Forest Hills, Malden, and Oak Grove—tend to have larger average and median walk distances. This is probably because passengers who live beyond the reach of the Red and Orange Lines prefer the Red and Orange Lines to alternative MBTA services (the bus network and the commuter rail), and are willing to walk further distances to reach the Red and Orange Lines. 


The stations at the center of the Orange Line—beginning at around Mass Ave and ending at around North Station—tend to have lower medians and means compared to other Orange Line stations. There are a few possible explanations for this. First, this section of the Orange Line is not only very close to the E branch of the Green line, but also runs parallel to it. This means that passengers can choose between the E branch and the Orange line, and it’s likely that one of the factors that goes into that decision is which line has the closest stations, so passengers are likely minimizing their walking distances during that section of the Orange Line. Another factor is that Orange Line stations in the center of the Orange Line are particularly close together, which could affect how far passengers need to walk to reach an Orange Line station.